Last updated: 22 June 2026
If you're not satisfied with SmartSalon within the first 7 days of your subscription, contact us and we'll refund your payment in full — no questions asked.
At SmartSource Digital, we stand behind SmartSalon and want every salon owner to feel confident signing up. This Refund Policy explains your rights and our process for handling refund requests.
If you subscribe to SmartSalon and are not satisfied for any reason, you may request a full refund within 7 days of your first payment. To request a refund, simply contact us via WhatsApp on 079 918 7860 or email us at support@smartsource.digital within the 7-day period.
After the 7-day guarantee period, SmartSalon subscriptions are billed monthly and are non-refundable for the current billing period. This means:
We may consider refunds outside the 7-day window in the following circumstances:
To request a refund, please contact us using one of the following:
Please include your name, the email address used to subscribe, and a brief reason for your request. We aim to process all refund requests within 3 business days. Refunds are returned to the original payment method via Paystack.
If you have any questions about this Refund Policy, please don't hesitate to get in touch. We're a small South African business and we treat every customer fairly.